Support.com PC Service Plans are there for you when you need computer support. These comprehensive computer repair plans include expert phone and online computer repair using powerful diagnostic tools – all for one economical price.
Support.com provides Instant Technology Relief to consumers and small businesses directly via our www.support.com portal and channel partners, which include retailers and anti-virus companies. These partners offer branded services as part of their own integrated consumer programs. We also educate and train consumers to take full advantage of their technology investment.
Every day, thousands of customers just like you use support.com to solve their computer problems. Here is one of our customer’s experience at support.com:
“I recently gave support.com ’s System TuneUp service a try. Basically, a support representative goes through your computer using remote connection software. They do some tuneups and fixes to make your computer faster and work more efficiently.
The service competes with extra services provided by computer manufactures and of course the services that the Geek Squad provides. Support.com is strictly phone / Internet based, so they can’t really fix hardware issues.
Support.com has technicians based in their Syracuse, NY call center. It is all US based and the company (SupportSoft) started offering consumer services in December of 2006 or so. Before that, they made remote help support. The company is relatively small and has about 15 technicians on the floor at any given time, depending on the time of the day, etc.
When you call support.com ’s 1-800 number, you are automatically connected to the person that will be helping you. There was no hold time and I was surprised at the lack of menus.
After the technician collects your billing information, etc., you download the software and get it setup. The download and installation process wasn’t quite as simple as the software that Webmail.us used and took a bit longer. It wasn’t complicated, but was slightly more involved. The software doesn’t work with Firefox, which is disappointing.
The agent who helped me (Ryan) was friendly and seemed to know what he was talking about. He took a conservative approach, which I personally prefer. Ryan did a good job at avoiding dead air during the conversation, which is one of the biggest challenges during technical support calls.
My computer is running faster and the only problem I had was with Mozilla Firefox. When we uninstalled an older version of Mozilla Firefox, it uninstalled both the old version and my current version. It was really easy to get Firefox working again – I just had to download it and reinstall it. I could have called support.com to have done that, but didn’t need to.
Ryan told me that support.com ’s most popular services included Spyware Removal, Comprehensive Problem Resolution Service. All fees are flat rate and support.com guarantees that the problem will be fixed.
I liked how support.com has customer reviews and feedback posted at https://www.support.com/reviews. At https://www.support.com/incidents, they also show some of the most recent problems fixed. The transparency is a nice touch.
After the experience, I filled out a simple survey. For some reason, support.com sent me 12 emails. No idea why I got an extra 11 emails, but that did happen.
I’m pretty good about keeping my computer clean and working well, so I’m not sure if I would use this service. Would I recommend it to someone who doesn’t know that much about computers? Definitely, support.com is a wise choice for someone who wants to fix their computer up from the convenience of their home.”
An easy service to recommend!
BluePhone is a leading computer support company. We resolve many computer problems everyday from our remote help desk. Our success is measured by the quality of service and satisfaction we provide each of our members. We are proud to say our dedication to expert online computer repair has earned BluePhone a “best in industry” customer satisfaction rating of over 95%. At BluePhone, we are committed to helping each of our members get the most out of their PCs, Macs, and connected devices.
Whether you own a desktop computer of a laptop computer, you will really notice the fast development of technology today, right? Sometimes, when you plan to stay in step with the progress, it will really make you think that it’s almost impossible to stay with the changes that are out there. With the technology going faster than a speeding bullet, you really need some computer support and online computer repair sources that will help you with whatever problems you may have with your PC and according to tech support service reviews, this is what you need especially when you are so busy with your daily obligations that you don’t have time to do anything else, not even pulling out your PC and bringing it to a service center to have it fixed.
Right now, there are many various sites that offer a lot of tech services for people who needs help in repairing their PC either software or hardware-related problems. One of the best examples for this is BluePhone. It is a service offered by Xeriton Corporation, a Washington-based private company offering Web-based and software services to its clients. It has earned its reputation in the Internet world simply because they are always there to help you out and according to a BluePhone review, all you need is to get to their site and register with them. Upon registration, you will enjoy benefits which includes unlimited access to their Tech Experts whom you can contact through emails or free calls. The subscription also includes technical support for up to three computers and all peripherals that’s connected to it. These peripherals may include your printer, digital cameras, iPods and iPhones among others. They can even give you assistance in making your worksheet, transferring your photos from your camera to your PC, check for viruses and even formatting your PowerPoint slides. You can get to know more about BluePhone and other tech support services through more tech support service reviews. Now, you don’t have to worry about having your PC busted up or your other peripherals. Help is now all over the Internet.
support.com is an online computer support company that solves hundreds of computer problems every day. We help consumers and small businesses with computer problems including spyware removal and virus removal, optimizing a slow computer, home network setup, data backup and more! All our services come with a money-back guarantee so you’ll walk away a satisfied customer every time.
support.com offer monthly and yearly subscription plans, one-time fixes (Diagnose & Fix, Connect & Secure and Install & Setup), and gift cards to meet all your service needs. Our solutions include spyware removal and virus removal, optimizing a slow computer, home network setup, data backup, troubleshooting serious computer operational issues and more! Even if you don’t know what the problem is, our experts can diagnose and fix it for you. We can even help make an old computer run more efficiently, reducing eWaste and saving you the expense of purchasing a new one.
Our service comes with a money-back guarantee. If we can’t resolve your computer problem or our remedy didn’t work, give us a call within 5 days of service delivery and you’ll get a full refund for the service purchase price.
With a support.com Subscription, you get:
Complete PC support for computer problems big or small .
Hassle-free, easy to use tech support from expert Solutions Engineers .
One-click access to experts 365 days a year through EasySupport .
Support for printers, wireless networks, cameras and other peripherals .
Setup and training for new devices .
support.com respects your privacy and recognizes your need for appropriate protection and management of your personal information. For further details please review our Privacy Policies.
you want to save time solving your computer problem and get your computer issue resolved today,I’d like to recommend BluePhone Computer Support for you!
BluePhone offers you an At Home Help Desk with BluePhone Personal Tech Experts.
You can call BluePhone anytime you have computer problems or questions.Your Personal Tech Expert is available 24/7. Our service hotline is 877.816-BLUE (2583)
Using remote assistance your Personal Tech Expert can immediately diagnose your problem or help with your “how to” questions. We can also help by phone, email, or chat.
With BluePhone fixing is that easy.Your highly-trained Personal Tech Expert will have your computer and other gadgets running smoothly in no time.
IfBluePhone Personal Tech Experts are highly trained and can work with both computers and any operating system.
BluePhone provides technical support and related services (the “Service”) for computers and associated devices over the phone, by a remote connection to your computer and through other means of communication. You can request or purchase the Service from a BluePhone website, over the phone or through other means that BluePhone may make available to you. These terms apply to the Services, BluePhone websites and remote connection, phone and other communications you may have with BluePhone.
BluePhone is a leading online computer support company who is committed to helping each of our members get the most out of their PC, Macs and connected devices. We resolve hundreds of computer problems everyday. Our success is measured by the quality of service and satisfaction we provide each of our members and we are proud that we have earned a best in industry customer satisfaction rating of over 95%.
